Returns & Exchanges

We want you to love your eco-friendly laundry experience, which is why we offer a 60-day money-back guarantee if you are not completely satisfied with your purchase. Our goal is to make sustainable living simple and risk-free for every household.

Return Process

• 1.
  Initiate Your Request

  Contact our friendly customer experience team via email or our website contact form with your order number and the reason for your return.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide you with a return authorization and the appropriate shipping address for your item.

• 3.
  Pack and Ship

  Securely package your items in their original packaging and drop the parcel off at your nearest postal carrier using the provided instructions.

• 4.
  Quick Processing

  After we receive and inspect your return, your refund will be processed back to your original payment method within 5 to 7 business days.